Terms and Conditions

Introduction

These Terms and Conditions govern your use of the Suitedand Seared website and venue services. This includes, without limitation, your access to information about our restaurant, reservations, private events, and offline poker-themed social evenings. Please read these Terms carefully before engaging with our offerings, as they outline your rights and responsibilities as a guest and user of our services.

Acceptance of Terms

By accessing or using our website, submitting a reservation or event enquiry, attending our venue, or otherwise engaging with Suitedand Seared, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, together with any additional terms referenced in your booking confirmation.

If you do not agree with any part of these Terms, you must not use our website, make a reservation, or attend our poker-themed social evenings or events. Continued use of our services following any updates to these Terms will constitute acceptance of the revised terms.

Eligibility and Age Restrictions

Our core restaurant and dining services are open to guests of all ages, subject to any specific seating or time-based policies we may apply from time to time. However, our offline poker-themed social evenings and any poker-related entertainment offered within the venue are strictly available only to guests aged 18 years and over.

This age restriction is applied in accordance with applicable Australian law and responsible entertainment standards. Proof of age, such as a valid Australian driver licence, passport, or government-issued photo identification, may be required at the venue. We reserve the right to refuse entry or participation in poker-themed activities if suitable proof of age cannot be provided or if we have reason to believe a guest is under 18 years of age.

Service Description

Suitedand Seared operates as a premium Australian restaurant and private entertainment venue in Melbourne, Australia. Our offerings include modern Australian dining, cocktail and wine service, private and corporate events, milestone celebrations, and professionally hosted offline poker-themed social evenings.

Our poker experiences are curated for social entertainment only and are hosted exclusively within our physical venue. They may include professionally arranged card tables, tournament-style formats, and themed group packages, but they do not constitute or involve online gambling, remote betting, digital wagering interfaces, or real-money online games.

Nothing on this website should be interpreted as an offer of online gambling or gaming services. We do not provide user accounts for wagering, deposit or withdrawal facilities, odds displays, or any form of remote betting or gambling functionality.

Reservation and Booking Policy

All table and event bookings at Suitedand Seared are subject to availability and confirmation by our team. Guests may request reservations through our Reservations page, via the contact details listed on our Contact Us page, or through other authorised booking channels we may promote.

To complete a reservation, you must provide accurate and current information, including your name, contact details, preferred date and time, party size, and any relevant notes such as dietary requirements. For private events and larger groups, additional information may be requested, including event type, budget, and desired format.

We may require credit card details, a deposit, or prepayment for certain bookings, special events, or peak periods. Any such conditions will be outlined in your booking confirmation or communicated during the enquiry process. Your reservation is not considered confirmed until you have received written or electronic confirmation from us.

Cancellations and Amendments

Guests may cancel or modify their reservations in accordance with the cancellation window stated in their booking confirmation or any supplemental terms provided at the time of booking. We encourage guests to notify us of changes as early as possible, particularly for larger parties or private events.

Late cancellations, significant reductions in guest numbers, or no-shows may incur fees, forfeiture of deposits, or minimum spend charges, as outlined in your specific booking conditions. These measures are in place to ensure we can manage staffing, ingredient sourcing, and table availability responsibly.

If we are required to alter or cancel a booking for operational, safety, or regulatory reasons, we will use reasonable efforts to contact you via the details provided at the time of booking and, where possible, offer an alternative date, time, or arrangement.

Code of Conduct

We are committed to providing an intimate, respectful, and welcoming environment for all guests and staff. By attending Suitedand Seared, you agree to conduct yourself in a considerate and lawful manner at all times, including during any offline poker-themed social evenings.

We reserve the right, at our sole discretion, to refuse entry, restrict access, or request that a guest leave the premises where behaviour is disruptive, unsafe, aggressive, discriminatory, intoxicated, or otherwise inconsistent with our responsible hospitality standards. This includes, but is not limited to, conduct that impacts the enjoyment, comfort, or safety of other guests or staff.

Guests must follow all reasonable instructions provided by our team, including directions relating to seating, movement within the venue, participation at poker tables, and adherence to Australian regulations and venue policies.

Privacy Statement

Any personal information you provide to Suitedand Seared, whether through our website, email, phone, or in person, is collected and handled in accordance with our dedicated Privacy Policy. We use this information primarily to process and manage your reservations, event enquiries, and venue interactions, as well as to improve our services.

By submitting your details, you consent to our use of your information for these purposes and for any additional uses described in our Privacy Policy, subject to your rights under applicable privacy laws. If you have any questions about how your information is handled, please refer to the Privacy Policy or contact us via the details on the Contact Us page.

Venue Rules and Dress Code

To preserve the refined, supper-club atmosphere of Suitedand Seared, all guests are required to adhere to our venue house rules and dress code. We generally request smart casual or above, with neat attire that aligns with a premium evening dining and private entertainment environment. Management reserves the right to determine whether clothing is appropriate.

For the comfort and safety of all guests, we may apply additional rules relating to photography, use of electronic devices at the table, behaviour at poker tables, and movement within private or restricted areas of the venue. These requirements may be updated from time to time and will be communicated through signage, staff guidance, or booking confirmations.

Failure to comply with venue rules or dress code requirements may result in refusal of entry or being asked to leave, without entitlement to refund of deposits or prepayments, subject to applicable law.

Liability Disclaimer

To the fullest extent permitted by law, Suitedand Seared and its owners, officers, employees, and contractors are not liable for any loss, damage, cost, or expense arising out of or in connection with your use of our website, reliance on website content, or attendance at our venue, including participation in offline poker-themed social evenings.

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law or other applicable legislation that cannot be lawfully excluded. Where our liability cannot be excluded but may be limited, it is limited, at our option, to the resupply of the relevant services or the cost of resupplying those services.

You are responsible for your own belongings while visiting the venue, and we accept no responsibility for lost, stolen, or damaged personal items, except where required by law.

Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia in relation to any dispute or claim arising from or in connection with these Terms, our website, or our venue services.

Contact Information

If you have any questions, feedback, or concerns regarding these Terms and Conditions or any aspect of our services, please contact us using the details provided on our Contact Us page. Our team will endeavour to respond within a reasonable timeframe and assist with your enquiry.

For booking-related matters, including reservations, amendments, or private event enquiries, you may also submit details via our Reservations page or the private event enquiry options described on our website.